Frequently Asked Questions

Nuriqa is a contribution-based fashion platform bringing together new clothing, preloved fashion, responsible reuse and community.

There are two main ways to shop:

Nuriqa Origin — brand-new clothing sourced closer to manufacturers, makers and suppliers.

Nuriqa Preloved — quality clothing given another life through the Nuriqa community.

Our aim is simple: make good clothing more accessible, reduce unnecessary waste and create a fairer way to shop.

Nuriqa Origin is for brand-new clothing sourced from selected manufacturers, suppliers and makers.

Nuriqa Preloved is for quality clothing that already exists and deserves another life.

One represents the first life of fashion.

The other gives fashion its next life.

Both sit within the same Nuriqa platform.

For Nuriqa Preloved, you choose your own contribution.

The minimum contribution is £1.00 per item, but you are welcome to contribute more if you wish.

Some items may display a guide value to give you an idea of their approximate value. This is guidance rather than a compulsory selling price.

At checkout, the total will normally consist of:

Your chosen contribution — minimum £1.00 + £0.75 administration charge + the appropriate shipping cost

Everything is shown clearly before you confirm payment.

A guide value helps indicate what an item may reasonably be worth.

For example, an item may have a guide value of £20, while the Nuriqa contribution model still allows you to choose your own contribution from the £1 minimum upwards.

It is there to provide useful context, not pressure.

Your contribution helps Nuriqa operate its contribution-based model and supports the purposes identified for the relevant item, collection or campaign.

The separate 75p administration charge helps towards the day-to-day cost of maintaining and operating the Nuriqa platform.

Shipping charges cover the relevant delivery service.

Where proceeds from a particular collection support Give with Haji or another approved cause, this will be clearly explained.

No.

Nuriqa is a fashion and shopping platform built around contribution, choice, sustainability and community.

Some Nuriqa collections, campaigns or contributions may support charitable causes, but Nuriqa itself should not be understood simply as a charity.

For Nuriqa Preloved, there are no conventional fixed prices.

Instead, you choose how much you wish to contribute, starting from a minimum contribution of £1.00 per item.

A guide value may also be shown to help indicate the approximate value of an item, but you are not required to contribute that amount.

Your checkout will also include:

• a £0.75 Nuriqa administration charge; and
• the appropriate shipping or delivery cost for your order.

For Nuriqa Origin, different contribution or pricing arrangements may apply because these are brand-new products involving manufacturing, sourcing and fulfilment costs. Any minimum amount will always be clearly displayed.

You do.

The minimum contribution is £1.00 per item. Above that minimum, you decide what you wish to contribute.

The person who contributed the item may provide a guide value, but the guide value does not become a compulsory fixed price.

For a standard Nuriqa Preloved item, your checkout will normally include three elements:

1. Your contribution You choose the amount, starting from a minimum of £1.00 per item.

2. Nuriqa administration charge A small £0.75 administration charge helps towards operating and maintaining the platform.

3. Shipping or delivery The appropriate delivery charge is added according to the parcel and delivery method.

Any other optional contribution or charitable support will be clearly identified and will never be added without your agreement.

No hidden charges. You see the total before you pay.

Chosen by Hajra is a special collection of brand-new clothing personally selected by Hajra and offered for others to enjoy.

Where the flexible contribution model applies, you choose your contribution from the £1 minimum upwards, with the 75p administration charge and appropriate delivery cost added separately.